Web-Merchant Services Limited is fully committed
to respecting the privacy of our customers. Your privacy
and trust is important
to our success as a business. How we collect, store
and use the information we gather about our customers
and prospects will be continually assessed against
technologies, business practices, and our customers'
Web-Merchant Services Limited is registered under
the Data Protection Act 1998: Reg No. Z3544745 and
HM Revenue & Customs Anti-Money Laundering Registration
- Types of
information we collect
- Uses of the
- Checks made
as part of the application
card and financial information storage
- IP address
- Session ID
Types of information we collect
There are two types of information gathered on our
- Quantitative data, which
is gathered through general Web logs, contains only
aggregate information on what pages visitors access.
- Individual data is collected
via Web forms, including our Feedback Form, Application
Forms and other similar forms.
Uses of the information collected
Personal information submitted via our Web based request
forms is collected for the purpose of fulfilling information
From time to time we may contact you via email with
offers and promotions that we think may be of interest.
Users may request not to receive marketing emailings
at any time by contacting Web-Merchant at email@example.com.
We do not disclose your information to anyone outside
Web Merchant except:
- when setting
up a merchant facility
- where we have
your permission; or
- where we are
required or permitted to do so by law; or
- to other companies
who provide a service to us or/for you
- where we may
transfer rights and obligations under this agreement
We may use your business name and/or company logo on
our corporate website purely for marketing purposes.
We will not disclose any other information about you
or your business. If you do not want us to use your
business name please inform us via email.
Company (never financial) information collected through
the merchant account process, once live, may be given
to selected third parties. This information is given
on a strictly confidential basis and for the sole purpose
of providing merchants with competitive price structures.
Checks made as part of the application
As part of the application process, only done once
we have received all the relevant documentation back,
we perform two main checks.
- MATCH Database - The MATCH
File is maintained by MasterCard International and
is the way by which MasterCard and Visa acquiring
banks identify merchants, and the principals, which
have been terminated for specific reasons.
- Credit Checks - During our
assessment of your application, we will use the services
of credit reference agencies to confirm your home
address and calculate your personal credit score.
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Credit card and financial information storage
The Web Merchant payment system uses a combination
of both established and innovative techniques to ensure
the security and integrity of all sensitive data. Furthermore,
public web servers are certified by Thawte, a public
Certificate Authority, ensuring that both the shopper
and retailer can have confidence that nobody can impersonate
our banking partners to obtain confidential information.
Data storage on our systems, and the communication
between us, our partners and the worldwide banking networks,
is regularly audited by the banking authorities to ensure
a secure transaction environment. We also ensure that
we stay up-to-date with the latest versions of any third-party
code we use, and continually review our own proprietary
Any application form is also encrypted to the maximum
strength supported by the merchants browser using 128
Once an application is either rejected, been inactive
for more than 6 months or we have been asked to cancel
it, we destroy or delete any and all information.
We collect "non-personal" information from
you, such as your browser type, the URL of the previous
web site you visited, your ISP, operating system, and
your IP address. "Non-personal" information
cannot be easily used to personally identify you. We
may use your IP address to help diagnose problems with
our server and to administer our website. Your IP address
also may be used to recognise customer traffic patterns
and site usage. This information aids us in merchandising
and in developing the design and layout of the site.
or online applications. If at anytime we were to use
them, under regulation 6 of the Data Protection Act
1998, Web-Merchant would be exempt from having to obtain
consent as they would be needed for the following reasons:
- for the sole
purpose of carrying out or facilitating the transmission
of a communication over an electronic communications
- where such
storage or access is strictly necessary to provide
an information society service requested by the subscriber
All our online applications use session ID's. A session
ID is a unique identifier in the form of a hash generated
function that is sent from a secure server to a client
to identify the current interaction session. The reason
session ID are used is that the client only has to handle
the identifier (a small piece of data which is otherwise
meaningless and thus presents no security risk) - all
session data is stored on a secure server linked to