For the purposes of this guide we
are going to assume you are totally
new to online payments and have no
prior experience of taking payments
online.
It’s
quick, easy and painless
Forget about going straight
to your bank for your merchant services.
Because we are an independent provider,
we make the task of accepting cards
in your business a simple and straight
forward process.
For much more detail
on how it all works please visit our
section on how it all works - read
more >>>
Will my business benefit
from accepting debit & credit
cards?
Yes, in today’s economic environment
most consumers and an increasing percentage
of businesses expect to be able to
use debit & credit cards to pay
for their goods and services. Taking
card payments means you can benefit
from the total payment market opportunity,
rather than just restricting your
business to the amount of cash that
your customer’s have in their
pocket.
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Processing
payments
The first thing you need is a merchant
account and payment gateway to process
the payments.
The merchant
account verifies credit card and customer
information. This includes checking to see
if the details supplied are correct (address,
card number etc.) and if the card has been reported
stolen, or has enough funds.
A payment
gateway is separate and acts as an intermediary
between your
website and all the banking
systems. This is a seamless process and
your customer does not interact with the gateway.
The credit card and customer details are submitted
via the gateway, which securely sends the
information through the relevant financial
networks to the merchant
account.

If the transaction is successful, the merchant
account then deposits funds to your designated
bank account where you can then access them.
With all our accounts we provide both
the merchant account AND the gateway.
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How do they actually pay me?
Now you know what happens to actually process
a payment, you now need to know the methods
to allow customers to physically pay you.
The two main methods for online payments are:
Through
a website
If you are wanting to accept payments through
your website you will need to have some sort
of shopping cart or website which is integrated
to the payment gateway and merchant provider.
Once someone adds product(s) to the basket
and wishes to pay, they will then be taken
to a secure payment page where they can enter
their credit card details.
Using
a Virtual Terminal
To take credit card transactions over the
phone (MOTO), you simply enter the customers
credit card information onto a secure website
that you access and submit the information
to complete the transaction. The virtual
terminal is like a payment page in reverse.
However instead of the customer entering their
details on your website, you complete it for
them.
We provide a FREE virtual
terminal or VPOS
with all our accounts.
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Once someone buys from me, when do I get the
money?
As part of the application
procedure you must supply details of the
bank account you wish funds to be paid into.
This is the money that you have taken, minus
any transaction fees, from customers using your
website or virtual
terminal.
Depending on which merchant
account you choose depends on when you get
your money. With the Solution
1 Account you are paid weekly, 5 days in
arrears. The High-Risk
Merchant Account + Gateway is weekly, 14
days in arrears, and with the Solution
2 Account you are paid weekly, 28 days in
arrears.
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Anything else I need to know?
Well that's the crux of it. However to enable
you to get the merchant
account andf payment
gateway you do need to make sure you comply
to the following minimum
requirements;
- At
least 18 years of age
- Have
a business Bank Account (unless sole trader)
- Incorporated
in one of the supported countries
- Business
must NOT be on the prohibited businesses list
For much more information please use either
use the links on the left or for a more detailed
explanation of how the entire process works
and what is involved, please
click here >>>
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