Merchant services and credit card processing - Providing the merchant account and payment gateway rolled into one

Support for all Windows and Unix customers


Support area for all Windows and Unix customers on our web hosting and email platforms.

Looking for LIVE merchant support? Please click here...



In order to help as quickly as possible, please provide as much information as you can. We will then be in touch as soon as possible.
Our online technical support knowledge base gives you a single point of access for information relating to our hosting services.
For help and support on how to use and maintain our payment solutions, including developer integration guidance and payment demos

Exchange Control Panel
Exchange administrators access the Exchange 2010 Control Panel through an Outlook Web App. From here they can perform management tasks including creating and delegating users, making configuration changes, and much more. Login


The Webmail interface allows you to manage your e-mails from a webpage. It is very useful if you are travelling or having problems with your e-mail software.

Exchange Webmail | Shared Webmail | Original Webmail

Shared Hosting Control Panel
Manage e-mail accounts and addresses associated with your domain (including redirections, configuring your catch-all, creating and deleting mailboxes) - Original Login or cPanel Login


Existing customer support query

Please only use this form for HOSTING and EMAIL issues if you are an exisiting customer. Any online payment information requests sent via this form will not be received and will be auto-deleted.

When contacting support you must provide the following information. Without this information we may not be able to handle your enquiry.

We aim to answer your hosting questions as quickly as possible between 9am and 4pm. However there are occasions, depending on the nature and complexity of your enquiry, when additional time may be required.

Company Name:

Contact Name: *

Telephone Number:

Email Address: *

Domain: *

Relevant Login:

Relevant Password:

Support Required:

Description of support needed: *

Please explain in as much detail as possible what the issue is or what it is you need i.e. nameserver details, email passwords etc.

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Frequently Asked:

Support required

Please note that the following contact details are for existing customers only and will not be answered if simply a general enquiry.

Hosting Support

Our 24 hour online customer support knowledgebase
gives you a single point of access for any hosting issues - knowledge base



If you require support for your LIVE merchant account or gateway please use the information provided as part of your integration or click here

Email - We aim to answer your questions as quickly as possible. However there are occasions, depending on the nature and complexity of your enquiry, when additional time may be required.

Privacy Policy - We do not sell email addresses EVER! Personal information submitted via our Web based request forms is collected for the purpose of fulfilling requests only.


What is a MID
What is a Gateway
Word Definitions
Business Help
New To Online Payments
How It All Works

Company Profile
Contacting Us
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Previous Credit History
Corporate Accounts
Free Virtual Terminal

Online Payments
Merchant Account and Gateway
Adult Merchant Account
High Risk Merchant Account
Merchant Account Only
Credit Card Machines
Free Credit Card Reader
" Baxter Media are a Yorkshire based hosting company. Their web hosting platform has an excellent uptime and technical support record

Datagate is a specialist in Windows hosting technologies and as a service provider offering customers fast, simple and guaranteed service at a low price point "

Please note that we continue to deliver web developement services for all hosting customers.
01482 501830
Web-Merchant Services Limited © 1997 - 2017 Company Registration No. 03919014

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