Merchant services and credit card processing - Providing the merchant account and payment gateway rolled into one


SYSTEM STATUS: GOOD
Please follow us on Twitter @webmerchant97 for regular system updates


ONLINE MERCHANT SUPPORT

Resources for your live merchant account only

As well as providing a merchant area once your account is live, allowing you to fully manage your account and request support, we also provide direct phone numbers so that you can get support day or night to help keep your business running.

Looking for Business Support? We are here to help with advice and guidance

 


REQUEST CUSTOMER SUPPORT

This section is only for merchants already set-up for processing

Please note that once your account is live we also provide a 24/7 merchant area, allowing you to fully manage your account and request technical support day or night.

Our dedicated team are ready to answer any questions or sort any issues you have, therefore you can have peace of mind knowing you are fully supported.



 


WE ARE CURRENTLY REDEVELOPING OUR SUPPORT AREA

Therefore if you currently require support please use the contact information provided as part of your integration.

When contacting support please make sure to have your Company Name and MID number ready


 


Integration Guides and Account Login


Integration Guides
Due to the nature of payments, integration methods are often subject to change without notice. Therefore we now provide Integrations guides once an application is approved and ready for integration work. We can supply guides beforehand on request subject to terms

 

Card Scheme Logos
You can now display card logos anywhere on your website. This is a welcome step forward for our customers. Download all the official logos and graphics for your checkout pages

Test Accounts & Environments
We provide test environments and test accounts to enable you to test your website and ecommerce integration. This can be advantageous when developing your website, as it enables you to try out your payment pages with credit cards without transferring real funds

 

Merchant Login
Fully manage your customer profiles, run reports, et recurring billing schedules, and request technical support. You should only proceed to login if you are authorised to access the Back Office

Payment Demos
This section is designed to help you understand the process that both you and your customers will go through when using our systems. For security reasons these are not live on the payment gateway system

  Website Requirements
If using a website to sell online you must comply with certain website requirements. Please note that these rules must be rigidly adhered to




Live account Information and Downloads

Frequently Asked Questions

Detailed information for all our products and services can easily be found by using the links above. However if you are unable to find the information you require then these are the most frequently asked questions regarding integrations.

FREE Integration documentation and technical support are both provided by telephone and email as well as using a unique merchant account back office provided once your account is live

Yes. As part of the merchant account we provide all integration guides, free technical support and also test environments and test card numbers. Everything is provided via email once the merchant account set-up reaches a specific point

We understand that our merchants vary with respect to their needs and requirements. Whether or not you have a website or shopping cart, our processing options give you the flexibility to select from one or all of our interfaces.

Because of this there are numerous ways to integrate your eCommerce website. A variety of methods could be used, each of which is described in our integration guides and depends on the website you wish to use.

We don't enforce it, but do recommend it. You can choose whether to use it with all our accounts as well as the high-risk and adult accounts, however depending on business type or risk we may enforce it on these accounts.

 

Download Account PDF's

Please find the most commonly requested account documents to download (all in PDF).

Business precheck form
Change of account information
Application form
Application checklist
   
Visa core and product rules
MasterCard service rules



Useful guides and business support


White Papers

For you guidance we have provided a number of white papers which are available for download. These include guides to credit cards, preventing chargebacks and protecting yourself from fraud

Business Support

Setting you up with the ability to process payments online is just the beginning. We really want you to succeed in business and are here to help with advice and guidance

Choosing the right PSP

Taking online payments has never been easier but choosing the right online payment provider can be scary and daunting. Follow these steps and you'll be trading online before you know it


Please note that all this information is provided to you as part of your integration once you are set live.


 


Get started today...



USEFUL INFORMATION


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What is a Merchant Account?
What is a Payment Gateway?

ACCEPTING PAYMENTS


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Merchant Account and Gateway
Online Payments
Adult Merchant Account
High Risk Merchant Account
Credit Card Machines
Credit Card Reader
Free Virtual Terminal

High Volume & Corporate Accounts


Secure application process, fast settlement, numerous free features, dedicated account manager and 24/7 support

Web-Merchant Services Limited © 1997 - 2017 - Company Registration No. 03919014

Fully compliant with the Payment Card Industry Data Security Standard (PCI DSS). NCA Approved. Anti-Money Laundering Registration No.12709698. Data Protection Reg No. Z3544745
MasterCard ® is a registered trademark of MasterCard International Inc. Visa ® is a registered trademark of Visa International Service Association.

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