My credit rating isn't the best. Can you still help?
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In most cases, YES! If you have certain on-going credit issues or have even come out of bankruptcy, we can often still help. It all depends on how many defaults you have, how old they are, how far apart they are, how much you owe and if they have been settled.

Unfortunately we often come across cases where a director of a company, who has bad credit, will start a new company without settling old debts in the hope of acquiring merchant status. For this reason the above doesn't just apply to sole traders, but also applies to limited companies. Even though limited companies have limited liability, we will still need to check the credit history of the business and also each partner.

Depending on credit history (and business type), following a full risk assessment of an application, we may sometimes increase two specific elements: the settlement period and / or the rolling reserve, in order to increase the merchant's chance of obtaining a merchant facility with one of our sponsor banks.

Indeed a longer settlement period and a larger rolling reserve are more likely to reassure our processing bank that we have taken sufficient steps to mitigate the risk exposure on an account.

As you can imagine we are unable to tell who will have their settlement period and rolling reserve increased until an application has been put in and is being processed. Please be reassured that you are under no obligation to continue with the application if the new terms offered no longer meet your requirements. If this is the case than simply reply to the relevant email and your application will be terminated